Niko Ahola

Niko Ahola is a seasoned professional with extensive experience in account management and service delivery within the technology sector. Currently serving as a Key Account Manager at Knowit since October 2021, following the acquisition of Cybercom Group, Niko previously held the same title at Cybercom from April 2020 to October 2021, focusing on meeting quality standards and maximizing business results through technological solutions. Prior roles include Service Delivery Manager and Service Delivery Lead at Capgemini, where responsibilities included ensuring service quality and continuous improvement, as well as Project Analyst. Niko's early experience includes a Master's Thesis on social media in marketing at Elematic Oy and roles in academic support at Tampere University of Technology and logistics coordination at Walki Group. Niko holds a Master of Science and a Bachelor of Science in Industrial Engineering and Management from Tampere University of Technology.