Konnect Insights
Margret Mary Diana is an experienced Software Developer currently working at Konnect Insights since April 2019. Prior to this role, Margret served as a .Net developer at Torrent IT from September 2017 to March 2019 and completed an internship at Air India Limited from January 2017 to May 2017. Margret holds a Master's Degree in Computer Applications (MCA) from Deccan Education Society's Navinchandra Mehta Institute of Technology and Development, where studies were completed from 2014 to 2017. Additionally, Margret earned a Bachelor of Science (BSc) in Information Technology from S.I.W.S College between 2011 and 2014.
This person is not in the org chart
Konnect Insights
Konnect Insights is a unified customer experience management platform for your brand. It is an omni-channel product that combines Social Listening, Online Reputation, Social CRM, Social Analytics, Publishing, Survey, BI Tools, Crisis Management - that unifies customer care and marketing across all customer touch-points (social media, web, physical stores, chatbots, SMS, news, call center, messaging), for your brand Konnect Insights is a comprehensive platform that unifies data science, marketing, analytics, and customer experience to ensure a true imagery and projection of the brand. Being in the market for about half a decade, it is a trusted and go-to solution for over 500 leading brands from industries such as aviation, banking, financial services, food & beverage, fintech, IT, real estate, travel & tourism, FMCG, retail, e-commerce, media, marketing, etc. across APAC, LATAM, the Middle East, and North America. Built on principles of Big Data, AI, ML and NLP, with years of expertise and best practices, it caters to every industry yet allows the brand the flexibility to tune it to its own requirements, and to ensure their marketing and customer service efforts are top notch while also being able to leverage the power of big data. https://www.youtube.com/konnectinsights