Konversational
Nicolas Piveta is a seasoned professional with extensive experience in ServiceNow consulting and technical implementation. Currently serving as a ServiceNow Technical Consultant at Konversational since May 2022, Nicolas specializes in delivering successful projects across key ServiceNow products including IT Service Management (ITSM) and Customer Service Management (CSM). Prior experience includes a tenure at Deloitte as a Junior Technical Consultant focused on ServiceNow development and customization. Earlier roles also encompass administrative and operational positions, demonstrating strong customer service skills and office management capabilities. Nicolas holds a Level 5 degree in Industrial Technology from Senai São Paulo.
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Konversational
We are the ServiceNow customer workflow experts. We are a new type of ServiceNow Elite partner, blending our depth of large consultancy experience with the relationship focus of a boutique provider. Our customers span a wide range of verticals, including Technology Service Providers, Financial Services, Manufacturing, Health Care, IT, Retail, Government, and FMCG. Our focus is on working with organisations where, through the use of the ServiceNow platform, they can unlock transformational change in how they interact with their customers. Headquartered in Ireland, we have offices across the UK, France, Germany and Switzerland.