Kamlesh Vora

Sr EVP & Head Customer Experience, Risk, Process & Controls at Kotak Mahindra Bank

Kamlesh Vora has extensive experience in customer experience and distribution excellence, primarily with Kotak Mahindra Bank and its various subsidiaries. Current role includes serving as Senior Executive Vice President and Head of Customer Experience at Kotak Mahindra Bank, after holding multiple leadership positions focused on enhancing customer experience throughout the organization. Prior to this, Kamlesh held significant roles at Kotak Life Insurance and Kotak Securities, concentrating on distribution and sales strategies. Additionally, experience at ICICI Prudential Life Insurance Company reinforced expertise in tied agency initiatives. Education includes advanced studies at the MIT Sloan School of Management and the Indian School of Business.

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Kotak Mahindra Bank

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Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited.


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Headquarters

Mumbai, India

Employees

10,000+

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