KUBRA
Kristy Moniz is a highly experienced professional who has held various leadership roles in both the tech industry and academia. With a Master's degree in Computer Science, Kristy has excelled in roles such as Manager for ServiceNow CMDB and Process Improvement, Manager for Application Support, Quality Assurance and Release Management, Team Lead for Application Support and Client Services, and Team Lead for Client Services. Kristy's expertise extends to areas such as service reliability, configuration, transformation, and process efficiency. Additionally, Kristy has a background in research and teaching, having worked as a Graduate Assistant, Research Assistant, and Teaching Assistant at Ryerson University.
KUBRA
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KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligenc...