Kuoni Tumlare
Rocio Cid is an experienced professional in the tourism and customer service industry, currently serving as a Customer Service Coordinator at Kuoni Tumlare since April 2023. Rocio has held various roles, including Provisioning Specialist and EMEA Order Delivery Center Coordinator at AirON Group - Telefonica from November 2014 to September 2016, as well as Commercial Director at different travel agencies such as A5S, Calin Asesores de Viajes, and Agdeviaje, where Rocio managed travel accounts, provided customer service, and implemented marketing strategies. Rocio's educational background includes courses in tourist marketing from institutions such as Glion Institute of Higher Education and CEA, along with ongoing studies in entrepreneurship at ESIC Business & Marketing School.
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