Kateryna Punova

Kateryna Punova is a seasoned professional in customer success and value proposition management, currently serving as Customer Success Lead at Lalafo, an AI-powered C2C marketplace, since November 2021. Prior to this role, Kateryna held positions at Київстар as a Value Proposition Manager and Analyst from September 2017 to November 2021. Additionally, Kateryna worked as a Credit Manager at Ukrsibbank from May 2016 to August 2017 and was a Risk Specialist at Groupe Crédit Agricole from August 2013 to April 2016. Kateryna holds a Master's degree in International Economics from the National Technical University of Ukraine 'Kyiv Polytechnic Institute', where studies were completed between 2008 and 2013.