Reema Thakur

Reema Thakur is an experienced professional in the fields of quality management and information security. Currently serving as a Quality Manager at Etisalat UAE since March 2019, responsibilities include auditing, reporting on KPIs and SLAs, managing resources, and mentoring a provisioning team while ensuring adherence to quality standards. Reema also holds the position of IT Security Officer at Lamprell, where duties encompass developing and managing an Information Security Management System, conducting security audits, and facilitating vulnerability assessments. Additionally, Reema has been an Information Security Consultant at Zurich Insurance Company Ltd since August 2007, focusing on risk assessment and security incident response. Previous experience includes roles at IBM Global Business Services as an IT Admin and BCM Consultant, and as an IT Security Compliance Testing Analyst. Reema’s educational qualifications include certifications in CISM, CISA, ISO 27001 LA, and more.