Natalie Coy Manning

Natalie Coy Manning is an experienced Customer Success Manager and Project Manager with a strong background in managing client relationships, particularly within the technology and healthcare sectors. Currently employed at Latacora since May 2025, Natalie previously held similar roles at CipherTechs, a CyberMaxx Company, where a remarkable 98% customer retention rate and over $7 million in annual revenue were achieved. Earlier experience includes managing over 2,400 accounts at iWorQ Systems, advocating for patient satisfaction as a Patient Advocate Specialist at the University of Utah, and various roles in customer service and support. Natalie earned a Bachelor of Science in Pre-Physical Therapy Studies from Utah State University and possesses foundational customer service knowledge gained from various retail positions.