Lava Protocols Sdn. Bhd.
Jian Zheng Leong has extensive experience in customer support and business consultancy, currently serving as the CRM Support Team Lead at Lava Protocols Sdn. Bhd. since January 2019, where responsibilities include leading a team of customer support agents and overseeing daily operations. Prior roles at Lava Protocols include Senior Business Consultant and Business Analyst, focusing on pre-sales, project development, and collaboration with business users to analyze requirements. Jian's background also includes experience as a Deployment Engineer and positions in cash management operations at United Overseas Bank Limited and as a Sales Executive at Hong Leong Assurance Berhad. Academically, Jian holds dual awards in Finance and Economics from Taylor's University and the University of the West of England.
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Lava Protocols Sdn. Bhd.
Lava Protocols is a cloud solutions architect with the competence, skills and track record to empower businesses to the cloud through consulting, designing and realizing their transformation. Founded in 2007, we have a proven track record of implementing, extending and connecting cloud applications and platforms like Salesforce.com & Google Apps for a broad range of industries in Malaysia; from telecommunications, healthcare, oil and gas to aeronautical, education and even the public sector. Lava Protocols is a Cloud Alliance Reseller of Salesforce and premier partner of Google. Lava specializes in providing integrated consultancy solutions and services that supports both small and large corporations to reduce cost and achieve its competitive edge with cloud computing technology and applications. With a team of dedicated and experienced professionals, we believe that the platform and application solutions we provide are pivotal when it comes to managing and operating a business efficiently. What sets us apart from our competition is the difference we make to our customers— we help them move quicker, think differently, and work smarter. At Lava Protocols, a satisfied client is our number one priority. From the initial consultation to the final product, we are committed to providing you with the best service available and work hard to ensure that our partnership produces solid results. In 2023, Lava Protocols was acquired by Nityo Infotech and is a proud member of the consortium.