LAYA Group
Negjat J. currently serves as Manager IT-Servicedesk at LAYA Group since May 2022. Prior experience includes roles such as Customer Success Specialist 2nd Level at arculus, where responsibilities involved ITIL-based incident and asset management, and the administration of the ITSM application "TOPDESK." Negjat has also worked at FNT Software as a Customer Care Professional, providing 2nd level support for "FNT Command" and engaging in requirement management and quality assurance. Earlier positions include Manager IT-Servicedesk at Die Software Peter Fitzon GmbH and various roles at Formware GmbH, ranging from quality assurance to IT team leadership. Negjat’s career began as a Consultant at KOSCO and as Teamleiter at Deutsche Bundesbank. Educational qualifications include a Fachwirt Wirtschaft from IHK Rosenheim and a Kaufmann im Einzelhandel from Staatl. Berufsschule II Rosenheim.
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LAYA Group
Wir sind LAYA. Wir modernisieren bestehende Retail-Geschäftsmodelle. Smart, kundenzentriert, kanalübergreifend und agil. Unsere Business Units LAYA Data, LAYA Solutions und LAYA Media decken die komplette Wertschöpfungskette im Bereich Data-Driven Retail ab – vom modernen und datenschutzkonformen Datenmanagement, der Entwicklung analytischer Modelle für maximal relevante Kundenansprache, der Bereitstellung innovativer Technologien bis hin zur datenbasierten Vermarktung des Retail Media Inventars an Werbetreibende.