Aleks L.

Aleks L. is an experienced Customer Success Manager currently thriving at Dealfront since July 2022, where responsibilities include ensuring satisfaction for over 250 customers and demonstrating product value. Prior experience includes a Junior Customer Success Manager role at Dealfront, where the focus was on guiding users towards successful and profitable use of the product. Aleks has a solid background in customer support and success from Fluent Forever, where responsibilities involved aiding customers in language learning and analyzing Voice of the Consumer data to enhance customer experience. Additionally, Aleks worked as a Language Tutor for both italki and Verbling, creating and personalizing lessons for diverse students in English, Dutch, and Serbian. Earlier experience includes a Senior Product Manager role at Galaxy Group, leading a team and resolving customer inquiries. Aleks holds a High School Diploma in Economics from OSG West Friesland.