Claire Lefevre

Team Leader - Customer Success Onboarding&outbound at LeCiseau

Claire Lefevre has an extensive background in customer success and management, currently serving as a Team Leader at Booksy France since April 2019. In this role, Claire manages a team of 11, oversees key performance indicators, and collaborates closely with sales and product teams to enhance client retention and satisfaction. Previous positions at Booksy include Customer Onboarding Specialist and Customer Success roles, with a focus on B2B client onboarding and portfolio management. Additionally, Claire has experience as a Redactrice contenus web, Attachée commerciale, and Community manager, along with a strong academic foundation in Management de l’innovation and Économie de gestion from the Université de Picardie Jules Verne.

Location

Hauts-de-France, France

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LeCiseau

LeCiseau is the leading French marketplace specialized in hairdressing. They make "check" the availability of customers and off-hours hair salons. For customers, LeCiseau.fr offers to discover the best hairdressers near their home, and to make an appointment online to benefit from a price of -50% during off-peak hours. For professionals,LeCiseau.fr allows to find new customers, available during off-peak hours of the show to eliminate the waste of turnover that represents empty seats on certain days of the week.


Headquarters

Paris, France

Employees

11-50

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