Lectra
Benoit SAUX currently serves as the VP of Operations Customer Success at Lectra, focusing on customer satisfaction and operational goal achievement through a Customer Success organization, while maintaining and developing after-sales revenue since June 2024. Prior to this role, Benoit was the Director of Aftersales Operations at Suzuki France, where responsibilities included overseeing the after-sales strategy for the French market. Benoit held the position of Director After Sales Solutions at izmocars France, promoting CRM solutions in the automotive sector. Experience also includes a General Manager role in after-sales performance at Groupe Renault, managing quality and business performance for a subsidiary, and several positions at Sodicam² - Groupe Renault, including administration, finance, and after-sales management. Benoit's career commenced as an R&D Engineer in Australia, coupled with a solid educational background in mechanics from the Institut français de Mécanique avancée.
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Lectra
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Lectra SA is a France-based company that is active mainly in the provision of technology solutions. It offers integrated technology solutions, such as software and associated services, spare parts and consumables, trainings and consulting services, which are designed for industries using textiles, leather, industrial fabrics, or composites to manufacture their products. It serves markets such as fashion, automotive and furniture, as well as a broad array of other industries, including aeronautics, marine, wind turbine, and personal protective equipment. Lectra SA develops its offer in more than 100 countries. It is active in Europe, Asia-Pacific region, Americas, China, and Australia, among others. The Company operates through its numerous subsidiaries, which include Lectra Systems Pty Ltd, and Lectra USA Inc., Lectra South Korea and Kubix Lab.