Stuart Cook

Stuart Cook is an experienced IT professional currently serving as Team Lead for IT End User Support & Services at Leica Biosystems since November 2019, overseeing a team of five technicians across 22 sites in 12 EMEA countries. Prior roles include Senior Information Technology Technician and various support positions at Virgin Media, Convergys, Balfour Beatty plc, Northumbria University IT Service Desk, Atos, and Teleperformance UK. Stuart has a strong background in incident and request management, user administration, and technical support, with a proven track record of improving service efficiency and customer satisfaction. Educational background includes attendance at Dagenham Priory from 1992 to 1998.