Lekta AI
José Luis Pro Martín began their work experience as a Systems and Network Manager at GRUPO CIENCIA Y ESTUDIO SL in 1999. José Luis then went on to become an Undergraduate level teacher and later took on the role of Administrator & CEO at Academias Modinem in 2003. José Luis held this position until 2016. In 2016, Jose joined Lekta AI as a Computational Linguistics Engineer.
José Luis Pro Martín completed their education in a chronological order. From 1994 to 2000, they pursued an Engineer's Degree in Telecommunications at the Universidad de Sevilla. Following this, in 2013-2014, they obtained a Master's Degree in Logic, Computational Sciences, and Artificial Intelligence from the same institution. Most recently, from 2020 to 2021, José pursued a Master's in Secondary Teacher Training, Vocational Training, and Languages at the Universidad de Sevilla.
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Lekta AI
Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.