Lekta AI
Rafał Kulawiak is a co-founder and CEO of Lekta AI, a position they have held since April 2016. Prior to that, they co-founded Closer in September 2015 and AnyMind in 2011. Rafał also served as a supervisory board member for Pirios S.A. from 2011 to December 2019. Rafał started their career as a financial analyst at ING's New Issues Department from December 2000 to January 2002.
Rafał Kulawiak pursued their education at Uniwersytet Ekonomiczny w Katowicach, where they obtained a Master's degree in Investments and Securities. This educational journey spanned from 1995 to 2000.
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Lekta AI
Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.