Lekta AI
Wojciech Franke's work experience includes working as a Software Developer at Lekta from July 2018, where they were involved in a Clojure backend role on a chatbot project using Datomic and Pathom. Prior to that, they worked at Future Simple - Base CRM from November 2012 to May 2018, holding the role of User Experience Guard / Test Automation Engineer. In this role, they were responsible for test automation on backend, web, and mobile platforms, as well as QA for product work, integrations, and implementations. Wojciech also worked on Professional Services projects for key clients. Additionally, they served as a Visiting Lecturer / Industry Mentor at Silesian University of Technology from October 2014 to February 2015.
Wojciech Franke completed their Bachelor's degree in International Relations at the University of Wroclaw from 2006 to 2009. Wojciech then pursued further education and obtained a Master's degree in Digital Media from Goldsmiths, University of London from 2009 to 2010.
Lekta AI
Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.