LeoVegas
Bruna Ambrozio possesses extensive experience in customer support and management within the gaming and hospitality sectors. Currently serving as Customer Support Team Leader at LeoVegas Group since July 2021, Bruna has developed expertise in handling offline tasks, coaching, and managing escalations across various markets, including MGA and regulated markets. Prior roles include Customer Experience Advisor at LeoVegas Group and Customer Service Agent at Dafabet, where Bruna excelled in providing quality assistance through multiple communication platforms. Earlier experience includes working as a Game Presenter at Evolution and as Administrative Coordinator at Appetito Restaurante, highlighting a strong background in operations management and employee training. Bruna holds a Bachelor of Nutrition from Universidade de Marília and an MBA in Finance from FGV, alongside a Bachelor of Business Administration from UNIVEM.
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LeoVegas
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LeoVegas AB publ is a Sweden-based company, which is primarily engaged in the mobile gaming industry. The Company operates as a provider of online games available on mobile devices, tablets and computers. The Company specializes in online casino entertainment and offers a wide range of games, such as roulette, slots, live games, jackpots, table games, blackjack and baccarat, among others. The Company's games are built using graphics and sounds, as well as allow to play with familiar characters like Lara Croft, Superman and many more. The Company offers a variety of virtual experiencies, such as Monte Carlo casinos, Baden-Baden casinos and Las Vegas casinos, among others. The Company has its operations domestically and in Malta.