Eduardo Bezerra

Eduardo Bezerra is a seasoned executive with extensive experience in customer operations and business development, currently serving as the Senior Director of Americas Customer Operations at Lexmark since January 2003. Notable achievements include enhancing managed services and customer care, while holding full profit and loss accountability across various roles that span Latin America. Prior to Lexmark, Eduardo spent nearly two decades at Xerox Brazil, where leadership in outsourcing operations and strategic planning significantly improved performance metrics and profitability. Eduardo's educational background includes an MBA in Business Administration from Fundação Dom Cabral and executive training at prestigious institutions such as the University of Michigan and Northwestern University's Kellogg School of Management.