LiaPlus AI
Shailesh Jaiswal is a seasoned entrepreneur and researcher with extensive experience in the fields of AI and academic research. As the Co-founder and CEO of LiaPlus AI since January 2022, Shailesh is focused on revolutionizing phone support through AI technologies. Previously, Shailesh founded Sirway Me®, an online research services company, and successfully exited to concentrate on LiaPlus AI. Shailesh was the only selected startup from India in the GAIA AI Accelerator program and has a rich background in research roles, including positions at the Public Health Empowerment and Research Organisation, HPTRC, and RAGE Initiative, where Shailesh received a national award. With a Master’s degree in Organizational Behaviour from Delhi University, Shailesh has contributed significantly to various research projects, leveraging expertise in recruitment and psychometrics.
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LiaPlus AI
We are the leading Voice AI company purpose-built for Banks and Insurance enterprises. Our AI voice agents automate customer conversations across inbound support, collections, renewals, KYC, and more—with enterprise-grade precision in 18+ languages (English, Hindi, Arabic, Spanish, Afrikaans, and many more) Unlike generic tools, we specialize in high-stakes financial workflows where accuracy, speed, and compliance matter most. Our platform deeply integrates with core banking systems and CRMs to deliver real-time outcomes at scale. Trusted by large enterprises in the Middle East, Africa, and India, our clients see: • 60–70% reduction in call center costs • 90% first-call resolution rates • 50% faster go-live vs traditional IVR or AI providers • CSAT uplift within 3 months Why us? Our voice AI is built to handle real-world noise, regional dialects, and complex intents with unmatched clarity. No code. No latency. No hallucinations. We are backed by marquee investors and trusted by 100+ clients such as FirstRand Bank, Infogain, Metalbook.