Libeo
Anthony Marian is a Customer Care Specialist at Libeo since September 2023, focusing on customer retention, complaint management, and client issue analysis. Prior experience includes a Senior Customer Happiness Agent role at JOONE from November 2018 to June 2023, where responsibilities involved enhancing customer relationships, analyzing performance metrics, and integrating AI into support processes. Previously, Anthony worked as a Customer Service Specialist at Apple from November 2015 to January 2016 and as a Customer Service Agent at Orange from July 2012 to August 2014, gaining extensive experience in customer service and conflict resolution. Anthony holds a BTS in Negotiation and Customer Relations from UTEC, completed between 2012 and 2014.
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Libeo
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Libeo is the leading business-to-business payment platform for VSEs and SMEs in Europe. It allows managers, financial directors and accountants to centralise, validate and pay their supplier invoices in one click, without IBAN and without having to connect to their bank.