Joseph Karaszewski

Joseph Karaszewski is an experienced IT systems engineer currently working at Liberty Resources since June 2025. Prior to this role, Joseph served as Software Support Manager at XTIUM from January 2025 to July 2025, leading a team of six engineers to achieve a 95% SLA compliance, which enhanced customer satisfaction. Joseph also held the position of Software Support Manager at ATSG from November 2020 to April 2025, where a similar 95% SLA compliance was maintained, alongside a reduction in incident resolution times by 54% through optimization efforts. Joseph's prior experience includes roles at Optanix and ShoreGroup, showcasing substantial expertise in software support, application engineering, and quality assurance. Joseph's educational background includes training at Oswego County BOCES, where a degree in A+ Computer Repair was earned.