Donor Relationship Manager

The YouVersion Donor Relationship Manager is primarily responsible for cultivating and nurturing mid-level donor relationships. This role establishes goals and strategies and increases support and engagement with YouVersion by fulfilling the philanthropic interests and passions of donors. This role collaborates with Development leadership and others to provide compelling giving opportunities to donors, inviting donors to give, and ensuring donors continue as an important part of the YouVersion Community.   YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online. 

We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him and drawing closer every day. 

This role supports the team’s direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.

What You’ll Do

• Cultivate and nurture the care and stewardship of up to 600 donor relationships through monthly touch points such as phone calls, emails, and handwritten notes.
• Create new ways to tell the story of YouVersion with mid-level donors.
• Gather stories and ensure major donors are kept well-informed about the impact of their gifts.
• Create and maintain customer relationship management (CRM) process to ensure the highest level of follow-up and care for donor relationships.
• Create monthly reports on relationship progress.
• Serve with events or initiatives that support the entire team, including occasional travel and hosting guests.
• Craft, implement, evaluate, and recraft the marketing, communications, and creative expression of YouVersion Development.
• Partner with YouVersion Development, Marketing, and Creative teams to understand what is working and opportunities to engage givers.

Skills Needed to Succeed

• Ability to self-motivate, make independent decisions, and solve problems with innovation.
• Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships.
• Effective at process and organizational management to coordinate, structure, and provide vision to projects.
• Maintain flexibility and initiate processes and projects while exemplifying a high level of customer service.
• Bachelor’s degree preferred.
• 3 - 5 years of related work experience.