David Steele

David Steele is an experienced technology professional with a strong background in site reliability engineering, service management, and incident management. As the Site Reliability Engineering Manager at Lighthouse eDiscovery since February 2017, David leads a team responsible for ITIL-based processes and tools. Previously, David served as a Program Manager at Launch Consulting Group, overseeing a vendor team for Microsoft IT Escalation Management Operations Center. David's tenure at Microsoft spanned over 15 years in various management roles, focusing on service management practices, problem management, and engineering team leadership. David's career began in technical roles, including positions at ICTV, CCS Associates, and Network Associates Corp, fostering a solid foundation in technical support and engineering. David holds an Associate's degree in Computer Electronics from Heald Institute of Technology.