Lighting Beetle*
Erik Odrobinak serves as the Chief Business Development Officer at Lighting Beetle s.r.o. since December 2013, playing a vital role in leading business development activities, managing sales teams, and developing strategies that drive sales performance. In addition to this position, Erik co-founded and co-organizes the Experience Conference, a prominent UX event in the CEE region, and holds the role of Association Director for Slovakia in Odyssey of the Mind, where management of related activities and international festivals in creative problem-solving is a focus. Erik also has previous experience as a festival manager and event organizer, along with a strong educational background in European and Political Studies from prominent universities in Slovakia and the United States.
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Lighting Beetle*
Customer Experience Design that drives your business *️⃣ Service Design: We improve your services through balancing needs of your customer and your company operations. *️⃣ Digital Product Design: By researching your customers we create products that make their lives easier. *️⃣ Cultivating customer-first mindset: We train Customer Experience skills and mindsets to cultivate customer-centricity. LB* is 80 designers that focus on being: Customer-centric: We don't guess what customers think. We listen, research their behaviours, test our ideas and act on their feedback. Result-oriented: We focus on delivering your business goals. We direct our projects with results in mind. On time and in budget: We are commited to transparency. We test often. We eliminate waste. This helps us deliver on time and in budget. Our clients rate us 8.9/10. Data-driven: We don't make decisions by guessing, we use data. We experiment and valiate our hypothesis. Experienced and strategic: We have 13 years of experience, thousands of completed projects across 15 countries. Our consultants will help you optimise your market position. Scalable: We can cater to small and big projects. We have a team of 50 designers, we can work alone, but also be part of your team. Our specialties: Customer Experience, User Experience, User Research, Service Design, Product Design, Lean UX, Design Systems, Usability Testing, Data Analytics