Lighting Beetle*
Lukas Misko is a Senior UX/UI Designer at Lighting Beetle since March 2021, where the focus is on enhancing customer experiences to drive profit and customer retention for clients. Misko also serves as a Course Leader and Member of the Slovak User Experience Association (SUXA) since 2018, contributing to the education and connection of professionals in the field. Prior experience includes roles as Product Designer at Profesia, UX/UI Designer at Basta digital, and Co-Founder of Designsprint.sk, an educational platform. Earlier career highlights include a position as Graphic Designer at InnocentStore. Misko holds degrees from Slovenská technická univerzita v Bratislave and Gymnázium arm. gen. L. Svobodu, along with an additional qualification in User Experience and Interaction Design from the Interaction Design Foundation.
Lighting Beetle*
Customer Experience Design that drives your business *️⃣ Service Design: We improve your services through balancing needs of your customer and your company operations. *️⃣ Digital Product Design: By researching your customers we create products that make their lives easier. *️⃣ Cultivating customer-first mindset: We train Customer Experience skills and mindsets to cultivate customer-centricity. LB* is 80 designers that focus on being: Customer-centric: We don't guess what customers think. We listen, research their behaviours, test our ideas and act on their feedback. Result-oriented: We focus on delivering your business goals. We direct our projects with results in mind. On time and in budget: We are commited to transparency. We test often. We eliminate waste. This helps us deliver on time and in budget. Our clients rate us 8.9/10. Data-driven: We don't make decisions by guessing, we use data. We experiment and valiate our hypothesis. Experienced and strategic: We have 13 years of experience, thousands of completed projects across 15 countries. Our consultants will help you optimise your market position. Scalable: We can cater to small and big projects. We have a team of 50 designers, we can work alone, but also be part of your team. Our specialties: Customer Experience, User Experience, User Research, Service Design, Product Design, Lean UX, Design Systems, Usability Testing, Data Analytics