Lighting Beetle*
Lukáš Oškera is currently working as a UX/Interaction Designer at Lighting Beetle since February 2021. Prior to this, Lukáš worked as a UX Designer and Product owner at AMCEF from July 2020 to December 2020, where Lukáš was responsible for UX analysis, audits, design, user testing, and prototyping. Lukáš also held a position as a Dizajnér klientských procesov (UX) at ČSOB from February 2020 to June 2020, where Lukáš focused on designing components, creating prototypes, and conducting market and competitive research. Lukáš graduated with a Bakalář (Bc.) degree from Slovenská technická univerzita v Bratislave in 2020. Lukáš attended Bilingválne gymnázium Bilíková 24 from 2012 to 2017.
Lighting Beetle*
Customer Experience Design that drives your business *️⃣ Service Design: We improve your services through balancing needs of your customer and your company operations. *️⃣ Digital Product Design: By researching your customers we create products that make their lives easier. *️⃣ Cultivating customer-first mindset: We train Customer Experience skills and mindsets to cultivate customer-centricity. LB* is 80 designers that focus on being: Customer-centric: We don't guess what customers think. We listen, research their behaviours, test our ideas and act on their feedback. Result-oriented: We focus on delivering your business goals. We direct our projects with results in mind. On time and in budget: We are commited to transparency. We test often. We eliminate waste. This helps us deliver on time and in budget. Our clients rate us 8.9/10. Data-driven: We don't make decisions by guessing, we use data. We experiment and valiate our hypothesis. Experienced and strategic: We have 13 years of experience, thousands of completed projects across 15 countries. Our consultants will help you optimise your market position. Scalable: We can cater to small and big projects. We have a team of 50 designers, we can work alone, but also be part of your team. Our specialties: Customer Experience, User Experience, User Research, Service Design, Product Design, Lean UX, Design Systems, Usability Testing, Data Analytics