Jacob Shriar

Jacob Shriar is an accomplished professional with extensive experience in customer success and marketing. Currently serving as a Customer Success Manager at Lily AI since April 2025, Jacob previously held similar roles at Customer.io and Algolia, where responsibilities included managing client relationships and driving customer engagement to enhance their campaigns and revenue. Jacob's background also encompasses significant marketing leadership positions at Unity Technologies and Element AI, focusing on performance marketing, content strategy, and brand development. With a strong foundation in psychology from Concordia University, Jacob has a diverse skill set, including customer success, growth marketing, and content management, along with a track record of working with various tech companies and startups.