Littlefish
Gemma Cooke is an experienced IT professional with a strong background in service desk management and operational leadership. Currently serving as the IT Service Desk Team Leader at Littlefish since March 2020, Gemma previously held the position of Implementation Operational Lead at CT Ltd from September 2019 to February 2020. Prior to that, Gemma gained valuable experience at DXC Technology from September 2014 to August 2019, where roles included Service Desk Team Leader, Subject Matter Expert, and Senior IT Service Desk Analyst. Gemma holds a BA (Hons) in Business Management from the University of Derby and a BTEC National Diploma in Travel and Tourism from Chesterfield College. Early education was completed at Brookfield Community School.
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Littlefish
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Littlefish is a multi-award-winning Managed IT Services Provider that continues to grow consistently and significantly through tangibly delivering on our promises of enhanced user experience, improved customer satisfaction and achieving authentic business value for our customers. Having disrupted the large multi-billion pound managed service providers by delivering consistent service excellence, Littlefish has now built a comprehensive cyber security portfolio, disrupting this marketplace and the cyber focused businesses that operate within it. Littlefish offers a comprehensive range of managed IT, cyber security, cloud and IT consultancy services across the UK to help your organisation gain competitive advantage from your investments in IT. Delivered by a highly skilled and experienced team, we offer enterprise-ready services to satisfy the scale of any business, while always maintaining an intimate, user-focused approach.