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Charles Lim

Regional Customer Service Manager at LivaNova

Charles Lim currently serves as the Regional Customer Service Manager at LivaNova, where responsibilities include providing strategic leadership for pre- and post-sales services and managing customer retention initiatives. Prior to LivaNova, Charles held the position of Healthcare Op Assistant Manager at UPS Supply Chain Solutions, overseeing multiple client accounts in the Healthcare Division and managing profit and loss for the APAC region. Earlier roles include Billing and Brokerage Supervisor at UPS PTE LTD, responsible for the billing department in Singapore, and Billing Assistant Manager at Schenker Singapore PTE LTD, where oversight of freight billing operations was essential for maintaining cash flow. Charles holds a Bachelor's Degree in Business Administration from the University of South Australia, earned between 2007 and 2008.

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