Danielle Hightower-Williams

Danielle Hightower-Williams is an experienced professional with a diverse skill set in customer service and management. Currently serving as the Manager of Client Results at Liveops, Inc. since November 2017, Danielle oversees daily operations to ensure employees achieve KPI goals and conducts root cause analysis to enhance work performance. Previously, Danielle worked as a Client Results Specialist at Liveops, where responsibilities included mentoring new team members and leading projects. Danielle also has experience as an Independent Contractor providing customer service and worked as an Insurance Broker at Direct Solutions Agency LLC from August 2017 to July 2022. Additionally, Danielle was a Web Designer for Furry Fashion LLC from October 2020 to July 2021. Danielle holds an Associate of Science degree in Science from Abraham Baldwin Agricultural College, earned between 2007 and 2010.