Donald Shields

Donald Shields has extensive experience in business architecture and digital transformation, currently serving as Lead Business Architect and Design Lead at Lloyds Banking Group. Previously, Donald held the position of Digital Lead at Gate One and was Associate VP and UK Head of Digital Transformation at Cognizant. Additionally, Donald worked as the European Omni-channel Strategy Director at Sapient and as a MultiChannel Specialist at IBM Global Business Services, showcasing a robust background in digital strategy and multi-channel initiatives.