Ian L.

Ian L. has extensive experience in operations and service delivery within the banking sector, notably at Lloyds Banking Group. Ian L. has held key positions such as Head of CIO Operations in Group Operations, Head of Service Readiness at Lloyds Bank, and Divisional Service Delivery Lead for Wholesale, Wealth and International at LBG. Prior to these roles, Ian L. served as Corporate Banking Service Owner at Lloyds TSB, contributing to a deep understanding of service management and operational efficiency in financial services.