Jules Augier

Customer Success Account Manager at Lokalise

Jules Augier is a Customer Success Account Manager at Lokalise since March 2022, where significant contributions include developing customer success strategies that resulted in 25% above-target performance and leading initiatives that achieved a fourfold overachievement of quarterly goals. Previously, Jules served as an Associate Customer Success Account Manager, exceeding expansion quotas by 40% while managing over 1,500 self-service accounts. Prior experience includes working as a Full-Cycle Account Executive at e-satisfaction.com, focusing on upselling and client retention to boost annual recurring revenue. Earlier career experience involved providing technical support at Teleperformance, consistently maintaining high customer satisfaction rates. Jules holds a Bachelor's degree in Environmental Studies from The American College of Greece and is pursuing an MBA at Alliance Manchester Business School from July 2024 to July 2026.

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Lokalise

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Lokalise is a cloud-based localization and translation management system for agile teams. We are the most-loved translation management software. Why? A world where choice isn’t limited by language, nor by place. This is our vision! Dare to break barriers by working remotely from any place you can possibly imagine while breaking language barriers for our customers. Because together we aim to turn localization into an element of every company's strategy.


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