London North Eastern Railway
Nick Bibby is a seasoned professional in customer experience management with a proven track record at London North Eastern Railway since June 2019, currently serving as the Customer Experience Engagement Manager. In this role, Nick drives continuous improvement in onboard and station operations through empowering customer-facing teams and managing change. Prior to this position, Nick held various roles at TUI from August 2008 to June 2019, including Train Manager, Senior Host, and Customer Experience Host, while also starting a career in cabin crew and travel advisory roles. Educational background includes attendance at Radcliffe Riverside.
This person is not in any teams
This person is not in any offices
London North Eastern Railway
1 followers
London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route. We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.uk