London North Eastern Railway
Steve Wilson is an accomplished professional with extensive experience in the rail and travel industries, currently serving as Head of Stations at London North Eastern Railway since November 2003. In this position, Steve oversees station operations at York, Darlington, Durham, and Newcastle, managing a team of 180 frontline colleagues and ensuring top-tier customer experiences while adhering to safety regulations and performance targets. Previous roles at London North Eastern Railway include Regional Station Manager, Regional Service Delivery Manager, Safety & Environment Manager, and Duty Station Manager. Steve's earlier career includes roles at MyTravel Airways UK and Airtours Holidays Ltd., where responsibilities ranged from airport coordination to providing exceptional customer service in competitive environments. Steve's educational background includes A Levels in Business Studies, English Literature, History, and General Studies from Huntington School.
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London North Eastern Railway
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London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route. We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.uk