Zainab Ezzi

Zainab Ezzi is a data analyst at Loopback Analytics since January 2022, previously serving as a data analyst intern. Prior roles include business analyst at American Airlines from February 2015 to October 2020, where Zainab led daily scrum meetings to evaluate system improvements and was instrumental in implementing GDPR privacy requirements and establishing an online revenue collection that generated $10 million in its first month. Additionally, Zainab worked as a systems specialist, enhancing the customer retention platform in collaboration with IT and contact centers, which contributed millions in annual revenue and a 6% decrease in lost customers. Zainab holds a Master’s degree in Information Systems from The University of Texas at Arlington and a Bachelor of Arts in History from The University of Dallas.