Loqbox
Nerrusan Sivaharan is a skilled professional with extensive experience in customer support and technical solutions, currently serving as CRM Lead Member Support at Loqbox since January 2022. Previous roles include Senior Member Support Agent and Member Support Agent, with a focus on escalations, fraud detection, and technical problem-solving. Prior experience encompasses a Customer Service Representative position at TTEC, where Nerrusan specialized in mediation and escalation for the EBAY campaign, and a freelance Sound Technician role providing audio services for various events. Nerrusan has also worked as a Customer Support Technician for Creative Mobile Technologies (UK) Ltd, dealing with card payment systems for Black Cabs, and held a Retail Assistant position at bp. Educational background includes a degree in Computer Systems Engineering from the University of Kent and a BTEC Extended Diploma in Electrical and Electronics Engineering from Stanmore College.
Loqbox
LOQBOX allows those who are financially excluded from the credit system the opportunity to build a credit history whilst also saving, for free. Using LOQBOX, a digital savings voucher, enables their customers to save a set amount, this set up helps their users to not only build their credit history and gain the advantages available to those with acredit history but also encourages saving. With the addition of LOQBOX Learn, their proprietary educational journey they help their customers to improve their overall financial health through helpful tips and actions.