Luigi Guerra

Customer Care Analisys & Reporting Expert at Lottomatica

Luigi Guerra is an experienced professional in customer care analysis and project management, currently serving as a Customer Care Analysis & Reporting Expert at Lottomatica since September 2021. Prior to this role, Luigi worked as a Project Manager at CRMPARTNERS, where responsibilities included monitoring project execution, planning, managing client and supplier relationships, and ensuring adherence to ISO9001 guidelines. Luigi has a substantial background in procurement and operational planning from positions held at Wind Tre and Wind, where management of teams and strategic planning were key duties. Early career experience includes a role at Vodafone in call center programming and at Fata Informatica as an MS Office specialist. Educational background includes studies at ITIS F. Giordani in Napoli.

Location

Rome, Italy

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Lottomatica

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CHI SIAMO - Leader nel settore del gioco regolamentato in Italia e uno dei maggiori player europei in tutte le aree di attività: sports betting, gaming online, apparecchi da intrattenimento. Offriamo esperienze di gioco sicure e di qualità, tramite tutti i canali di vendita, ponendo al centro del business responsabilità e sostenibilità. LA NOSTRA FORZA – Alle nostre persone dobbiamo il nostro slancio, per questo ci impegniamo ogni giorno per creare un ambiente di lavoro stimolante e inclusivo. Oggi possiamo contare sulle competenze, il talento e le esperienze di 1.600+ colleghi e su una rete di partner di business, con un indotto che dà lavoro a 16.000+ persone. Essere in Lottomatica è molto più che far parte di un’azienda: è contribuire ad un grande progetto imprenditoriale. IL NOSTRO MODO DI ESSERE – Sempre alla ricerca di nuove sfide e opportunità, curiosi di scoprire cosa riserva il futuro. Puntiamo all’eccellenza, con passione e professionalità, investiamo sull'innovazione e sul digitale. *** WHO WE ARE - Leader in the regulated gaming sector in Italy and one of the major European players, in all areas of activity: sports betting, online gaming and amusement machines. We offer our customers safe and quality gaming experiences, across all channels, placing responsibility and sustainability at the core of business. OUR STRENGTH - People are what move us. We work hard every day to create a stimulating and inclusive work environment. Today we can count on skills, talent and experiences of 1,600+ colleagues and a network of business partners, with an ancillary business that employs 16,000+ people. Being in Lottomatica is much more than being part of a company: it means contributing to a great business project. OUR WAY OF BEING – Always looking for new challenges and opportunities. We aim for excellence, with passion and professionalism. We invest in innovation, digital and technology.


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Headquarters

Roma, Italy

Employees

1,001-5,000

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