Michael A.

Michael A. has extensive experience in customer care and sales, currently serving as the Customer Care Manager at Lovehoney since October 2018, where Michael previously held the roles of Customer Care Supervisor and Bilingual Customer Care Advisor. Prior to this, Michael worked as an Assistant Manager at Le Vignoble and was appointed CEO during a brief period of unemployment. Michael's earlier career includes positions such as Sales Account Manager at Berkmann Wine Cellars and Sales Executive roles at DOMAINE DIRECT LIMITED and Yapp Brothers Ltd. Michael started in the wine industry as a Business Development Manager at Heritage Wine Company Ltd. and has a strong sommelier background from Hotel Du Vin Harrogate. Michael holds a Mention Complementaire in Sommellerie from IFA Adolphe Chauvin and a BTH in Hotel, Motel, and Restaurant Management from Lycee Hotelier St Quentin en Yvelines.