Shane Horkan

Head Of IT Service Management at LRQA

Shane Horkan is an experienced IT professional with a strong background in service delivery management and IT application support. Currently serving as a Service Delivery Manager at LRQA since March 2024, Shane previously held the position of Lead Service Delivery Manager at Morses Club Limited from June 2018 to March 2024, where responsibilities included developing IT support teams and overseeing various applications. Earlier roles include ICT Field Force Manager and ICT Project Team Lead at Wipro, and North IT Team Lead at Accenture, focusing on supplier compliance, ITIL methodologies, and team management. Shane's education includes multiple corporate training courses in ITIL and Microsoft, along with NVQ certifications in IT and Business Administration.

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England, United Kingdom

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LRQA

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By bringing together unrivalled expertise in certification, brand assurance, food safety, cybersecurity, inspection and training, we’ve become a leading global assurance provider. We’re proud of our heritage, but it’s who we are today that really matters, because that’s what shapes how we partner with our clients tomorrow. By combining strong values, decades of experience in risk management and mitigation and a keen focus on the future, we’re here to support our clients as they build safer, more secure, more sustainable businesses. From independent auditing, certification and training; to technical advisory services; to real-time assurance technology; to data-driven supply chain transformation, our innovative end-to-end solutions help our clients negotiate a rapidly changing risk landscape – making sure they’re shaping their own future, rather than letting it shape them.