L&T Realty
Prakash Dadlani currently holds the position of Vice President & Head - Customer Excellence at L&T Realty, focusing on Business Excellence, Customer Insights, Innovation, and Brand Building since December 2023. Prior to this role, Prakash was the Sr. Vice President - Customer Centricity at Aditya Birla Group from 2014 to December 2023, where responsibilities included enhancing customer-centric capabilities across B2B and B2C sectors. Earlier experience includes serving as Vice President - Marketing Excellence at 3M India, AVP - Strategic Marketing at Godrej Industries Limited, Head - Customer Insight at Future Group, Global Customer Insight & Demand Estimation Manager at Castrol India & British Petroleum, and Market Research Executive at ACNielsen. Prakash's educational background includes an MBA in Marketing from Pune University, a BE in Mechanical from Vishwakarma Institute of Technology, and recent certifications in Key Account Management from Singapore Management University and from MICA.
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L&T Realty
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L&T Realty is the real-estate development arm of Larsen & Toubro. L&T is a major Indian multinational in technology, engineering, construction, manufacturing and financial services, with global operations. Its products and systems are marketed in over 30 countries worldwide. A strong, customer–focused approach and the constant quest for top-class quality have enabled L&T to attain and sustain leadership in its major lines of business for over seven decades. Backed by the parent company’s rich experience of over 75 years in the construction industry, L&T Realty has made an extremely successful foray into the real-estate industry following the philosophies, ethics and work approach that have been behind its sustained growth. It has redefined the real-estate Industry in India with its transparency, customer-focused approach and continuous quest for world-class quality. L&T Realty has an impressive presence across Western India, Southern India and Chandigarh with many residential, commercial and retail projects. The company is committed to creating landmarks of excellence. This is reflected in its business parks built to support uninterrupted work 24x7, the under-construction Transit Oriented Development (India’s largest), in Navi Mumbai - Seawoods Grand Central, and its much-coveted residential buildings and complexes. The company believes that progress must be achieved in harmony with the environment, and is deeply committed to environmental protection and community welfare. Each project is a mission to fulfil customer expectations and a promise to set new standards of delivery and satisfaction.