Alina Ivanova

Alina Ivanova is a seasoned professional with extensive experience in order management, sales operations, and customer service. Currently serving as a Sr. Order Management Specialist at Lucid Software since January 2023, Alina is responsible for processing diverse order requests in CRM and billing systems while ensuring compliance with sales policies. Previously, Alina was a Sales Operations Coordinator at MMD Monitors & Displays, providing end-to-end support for Eastern Europe markets. Alina's expertise also includes a customer service role at Booking.com, where effective communication with guests and accommodations was key, as well as experience as a Marketing & Sales Executive at Regency Private College, focusing on customer relationships and sales negotiations. Alina began her career as an Assistant Manager at Myoka spas, showcasing strong interpersonal skills. Alina holds a Bachelor's degree in Business Administration and Management from Hanze.