Shannon Dame Resare

Shannon Dame Resare currently serves as the Sr. Manager of Implementation at Lucid Software, where responsibilities include supporting a high-performing team of implementation consultants, developing new services that generated significant revenue, and influencing company strategy through customer onboarding data. Shannon also holds the position of CEO and Life and Career Coach at Working Tech Moms. Previous roles include Head of Customer Success at Udo, where Shannon built customer journeys and collaborated with product teams, and Sr. Customer Success Manager at Kuali, Inc., managing customer relationships and ensuring satisfaction. Earlier experience includes various management and teaching roles at Instructure, Workfront, Vasa Fitness Health Clubs, and multiple academic institutions. Shannon holds a Master of Arts in Comparative Studies and a Bachelor of Arts in Humanities from Brigham Young University.