Helton Hernandes Monteiro

Helton Hernandes Monteiro is a seasoned IT and education professional with extensive experience across various roles and industries. Currently serving as a Senior Support Analyst at Lucy Electric since August 2023, Helton is the primary contact for IT needs, encompassing hardware, software, networking, and mobile management. Previously, Helton worked as a Localization Specialist for Deluxe Entertainment Services Group since September 2016, focusing on subtitle localization and quality assurance for content broadcasted on platforms like Netflix. With a robust background in IT support roles at companies such as HCL Technologies and Valmet GmbH, Helton has provided Level 2 and customer support, managing service requests and maintaining infrastructure. As an English Teacher at inFlux English School since December 2007, Helton has taught students across various levels, specializing in advanced conversation and business courses. Educationally, Helton holds a Specialist degree in Communication Networking and a Bachelor's degree in Information Systems, both from Faculdades Integradas Santa Cruz.