Stefan Kapactsis

Stefan Kapactsis is an accomplished professional with extensive experience in digital travel and product management within the Lufthansa Group. Currently serving as Director of Digital Travel Experience for Lufthansa, Swiss, and Austrian Airlines, Stefan leads a product management team focused on enhancing the digital travel experience and customer services. Prior roles include Director of Digital Services and Head of Passenger Services Interactive at Lufthansa, as well as significant positions at Lufthansa Cargo AG and Lufthansa Systems, where Stefan developed capacity planning and participated in software development projects. Education includes a Diplom Kaufmann equivalent to an MBA in Wirtschaftsinformatik, Operations Research, and Marketing from Freie Universität Berlin.