Janna Matherly

Vice President Commercial + Customer Experience at Lumen

Janna Matherly is a seasoned executive with extensive experience in customer experience and business development. Currently serving as Vice President of Commercial and Customer Experience at Lumen Technologies since May 2023, Janna previously held multiple strategic roles at Microsoft from April 2016 to May 2023, including Customer Experience Lead for North America Industry and Partner Lead for the U.S. Dynamics Business Group. Prior to Microsoft, Janna contributed to Woodpile Studios as Vice President of Client Services and served as Marketing Manager at Real User Corporation. Janna also co-owned and managed business development and marketing at Haute Damn Apparel. Janna holds a Bachelor of Science in Business from Virginia Tech and an MBA from William & Mary – Raymond A. Mason School of Business.

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Lumen

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Lumen is a global company of over 40,000 professionals, dedicated to empowering businesses to produce amazing things. Driven by the challenges and opportunities of the 4th Industrial Revolution, Lumen is helping to change how people interact and how companies acquire, analyze and act on data with flexible, intelligent, secure and collaborative solutions built for the next generation of business.


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