Kevin Perkins

Kevin Perkins is a seasoned IT professional with extensive experience in helpdesk and desktop support management. Currently serving as Helpdesk & Desktop Manager at Lumentum since 2019, Kevin oversees global frontline support teams, enhances performance through mentorship, and leads IT projects, focusing on process improvement and automation. Previously, Kevin held roles as Desktop Support Specialist II and I, where responsibilities included ensuring SLA compliance and maintaining IT services. Prior to Lumentum, Kevin worked as an Executive Assistant in Academic Advising at Algonquin College and held various Human Resources positions at Iron Horse Security and Impark. Kevin holds a degree in Computer Systems Technician and a diploma in Business Administration with a specialty in Human Resources from Algonquin College.