Luminator Technology Group
Richard Mahaffey is a Technical Support Specialist at Luminator Technology Group since August 2022, focusing on resolving technical issues and building a knowledge base for customer service professionals. Previously, Richard served as a Team Lead at H&R Block in 2022, managing office operations and reporting team performance metrics. Richard has extensive experience as a Certified SAFe Scrum Master at both AT&T and Ericsson, where responsibilities included coaching distributed teams, implementing enhancements to internal systems, and leading deployment activities for real-time charging solutions. Richard's technical expertise is further supported by a background as a Software Engineer at Ericsson, where contributions included developing digital switching software for the US and European markets. Richard holds a Bachelor of Computer Engineering from Auburn University.
Luminator Technology Group
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Luminator has been an innovator in the design and manufacture of communications and lighting products for more than 90 years. We serve three major transportation sectors: bus, rail, and aerospace. Luminator is the world's largest manufacturer of transportation lighting and destination signs and solutions to improve safety and efficiency. If you travel by public transit bus, passenger train, or commercial, corporate, or military aircraft, chances are you have come in contact with a Luminator product. https://futureoftransit.com/316hyRJ